Contact Us
Login  Sign up

My friend can’t make it. How do I cancel 1 Member Night ticket?

If you need to cancel 1 ticket but you purchased 2 tickets, please email us ASAP at to let us know and we will reduce the ticket quantity in the system. 

Please note:

Your cancellation deadline is determined by your Show-Score level, as listed below: 

  • Patron members can cancel up to 2 days or 48 hours before the performance

  • Saver members can cancel up to 3 days or 72 hours before the performance

  • All other members have up until 4 days or 96 hours before the performance to cancel without penalty.

If you cancel before your cancellation deadline, your ticketing fee is eligible for a refund in the form of a Show-Score Credit

If you cancel after your cancellation deadline, you are not eligible for a refund in any form.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.